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Thumbnails Blank

description

Thumbnails are generated fine when using Website, however when using webservice (see patches section), there is only black image thumbnail generated! The video is visible on the website with a blank thumbnail image.
 
I have checked the rights and I am using System Account. Using Encoder 2 with SP 1 applied. The generated settings.dat and Encoder job files look almost identical.

comments

radiogeneris wrote Jan 2, 2009 at 6:27 AM

I meant Windows service, not webservice

wrote Feb 14, 2013 at 7:46 PM